This Payment Policy sets out the rules and procedures that govern all financial transactions at BravoPlay, operated by Bantom Limited and accessible at bravo-casino.nl. Please read this page carefully before making your first deposit or requesting a withdrawal. By using the payment facilities on bravo-casino.nl, you confirm that you have read and accepted the terms described below.

1. Operator Details

BravoPlay is owned and operated by Bantom Limited, a company registered in the Seychelles. All financial transactions processed through bravo-casino.nl are conducted under the authority and responsibility of Bantom Limited. If you have any questions relating to payments, our support team is available in Dutch via live chat and email.

2. Accepted Currencies

BravoPlay currently accepts transactions in the following currencies:

• Euro (EUR)
• US Dollar (USD)
• Cryptocurrency (specific coins available; refer to your cashier for the current list)

Where a currency conversion is required, the applicable exchange rate will be displayed at the time of the transaction. BravoPlay accepts no liability for fluctuations in cryptocurrency valuations between the time of deposit and the time of withdrawal.

3. Accepted Payment Methods

The following deposit and withdrawal methods are available on bravo-casino.nl. Availability may vary depending on your location and account status. Please check your cashier for the methods currently active on your account.

Where your primary deposit method is not available for withdrawals, alternative withdrawal options — including cryptocurrency or other supported e-payment methods — may be offered through your cashier. BravoPlay reserves the right to add, suspend, or remove payment methods at any time, with reasonable notice provided where possible.

4. Deposit Policy

4.1 Minimum Deposit

Minimum deposit amounts vary by payment method. Please refer to the cashier section of your account on bravo-casino.nl for the exact minimum applicable to your chosen method at the time of deposit.

4.2 Deposit Processing

Deposits are generally credited to your BravoPlay account promptly upon confirmation from your payment provider. Processing times may vary depending on the method used. BravoPlay is not responsible for delays caused by third-party payment processors, banking institutions, or cryptocurrency network congestion.

4.3 Deposit Restrictions

All deposits must be made from a payment account or instrument that is registered in your own name. Third-party deposits are strictly prohibited. BravoPlay reserves the right to refuse, reverse, or place a hold on any deposit that cannot be verified as originating from an account in the player's name.

4.4 Deposit and Bonus Eligibility

Qualifying deposits may be eligible for the BravoPlay welcome package or other promotional offers. The welcome package comprises up to five consecutive deposit bonuses, totalling up to €10,500 in bonus funds and 430 free spins. Specific bonus terms — including wagering requirements, eligible games, time limits, and maximum bet restrictions — are set out in the applicable promotion terms and conditions. Always review the current offer conditions in your account before making a deposit with a bonus in mind.

5. Withdrawal Policy

5.1 Minimum and Maximum Withdrawal Limits

Withdrawal requests below €30 will not be processed. Any winnings that exceed the applicable weekly or monthly limits will be processed in instalments across subsequent payment periods, in accordance with the limits above. BravoPlay reserves the right to apply additional internal limits in cases where fraud, money laundering concerns, or unresolved verification issues are identified.

5.2 Withdrawal Processing Times

Once BravoPlay has dispatched a withdrawal to your payment provider, the time taken for funds to appear in your account is determined by that provider. Card processing times, bank transfer schedules, and cryptocurrency network confirmation times are outside BravoPlay's control. We recommend contacting your bank or payment provider if funds have not arrived within a reasonable period after dispatch.

5.3 Withdrawal Method

As a general rule, withdrawals will be returned to the same payment method used to make your deposit. Where this is not technically possible — for example, where a card is no longer active or a payment provider does not support withdrawals — BravoPlay will work with you to arrange an alternative, which may include cryptocurrency or other supported e-payment methods available in your cashier at that time.

5.4 Withdrawal Eligibility and Wagering Requirements

Funds derived from bonus money or free spin winnings may only be withdrawn once all applicable wagering requirements have been met. Attempting to withdraw funds before wagering requirements are fulfilled may result in the cancellation of the bonus and any associated winnings. Real-money deposits that have not been subject to a bonus offer are generally available for withdrawal at any time, subject to identity verification being complete.

6. Know Your Customer (KYC) and Identity Verification

6.1 Verification Requirement

KYC verification is mandatory at BravoPlay and must be completed before any withdrawal is processed. This requirement applies to all players without exception. BravoPlay strongly recommends that players complete verification as soon as possible after registration to avoid delays when requesting a cashout.

6.2 Documents Required

Players will be required to provide documentation in the following categories:

• Proof of identity — a valid government-issued photo ID such as a passport, national identity card, or driving licence.
• Proof of address — a recent utility bill, bank statement, or official correspondence dated within the last three months, showing your name and residential address.
• Proof of payment method — confirmation that the payment method used belongs to you (for example, a copy of the front of your card with the middle digits obscured, or a screenshot of your e-wallet account).

Additional documentation may be requested in certain circumstances, including but not limited to: source of funds verification, enhanced due diligence for high-value transactions, or where our compliance team identifies a need for further information.

6.3 Submission and Review

Documents may be submitted via the verification section of your account on bravo-casino.nl or by sending them to our support team by email. BravoPlay will review submitted documents within a reasonable timeframe. We may request clearer copies or additional documents if those submitted are incomplete, illegible, or insufficient for verification purposes.

6.4 Right to Withhold Withdrawals

BravoPlay reserves the right to withhold withdrawal requests pending the satisfactory completion of identity verification. Where verification cannot be completed — for example, due to failure to provide adequate documentation within a reasonable period — BravoPlay may, at its discretion and in accordance with applicable policies, return deposits to the original payment method after conducting the necessary checks.

7. Anti-Money Laundering (AML) Policy

BravoPlay operates in compliance with applicable anti-money laundering obligations. Bantom Limited is committed to ensuring that bravo-casino.nl is not used as a vehicle for money laundering or the financing of criminal activity. Accordingly:

• All players are subject to identity and payment verification, as described in Section 6.
• Unusual transaction patterns, structuring of deposits, or other activity that raises compliance concerns may trigger an internal review.
• BravoPlay reserves the right to delay, suspend, or refuse withdrawals while an AML review is in progress.
• Where required by law or applicable regulation, BravoPlay may be obliged to report suspicious activity to the relevant authorities without notifying the player concerned.
• Players must not deposit funds that originate from unlawful activity. Any funds identified as being of unlawful origin will be reported to the appropriate authorities and the account will be suspended pending investigation.

8. Responsible Gambling and Payment Controls

BravoPlay is committed to promoting responsible gambling. A number of tools are available to players on bravo-casino.nl to help manage their gambling activity and spending:

• Deposit limits — players may set daily, weekly, or monthly deposit limits on their account to help control spending.
• Self-exclusion — players who feel they need a break from gambling may request self-exclusion. During a self-exclusion period, the account will be suspended and no deposits will be accepted.
• Account cooling-off periods — short-term breaks can be applied where a player needs temporary time away from the site.

To activate any responsible gambling tool, or to discuss available options, please contact the BravoPlay support team via live chat or email. Support is available in Dutch. BravoPlay will not remove or reduce any responsible gambling restriction before the agreed period has elapsed.

Age verification is a mandatory component of the registration and verification process at bravo-casino.nl. BravoPlay does not knowingly permit access to minors and will take immediate action, including permanent account closure and return of funds, where underage gambling is identified.

9. Fees and Charges

BravoPlay does not currently charge fees for processing deposits or withdrawals on bravo-casino.nl. However, your payment provider, bank, or cryptocurrency network may impose their own charges. BravoPlay accepts no responsibility for fees levied by third-party providers, and recommends that you review your provider's fee schedule before initiating a transaction.

Where currency conversion is necessary, the exchange rate applied may include a margin. The rate applicable to your transaction will be indicated in your cashier before you confirm the payment.

10. Failed, Reversed, and Disputed Transactions

If a deposit does not appear in your account within the expected timeframe, please contact the BravoPlay support team with your transaction reference number, payment method details, and the date and amount of the transaction. Our team will investigate and liaise with the relevant payment provider on your behalf.

BravoPlay reserves the right to reverse any deposit where:

• The transaction is identified as fraudulent or unauthorised.
• The funds originate from a payment method not registered in the player's name.
• Verification checks have not been completed within a reasonable period.
• A chargeback has been initiated by the player or their payment provider.

Players who initiate a chargeback through their bank or card provider in respect of a genuine casino transaction may have their account suspended pending investigation. Fraudulent chargebacks may result in permanent account closure and recovery action.

11. Account Balance and Dormant Accounts

Your BravoPlay account balance is held securely and is available for withdrawal at any time, subject to verification being complete and applicable withdrawal limits. Accounts that have been inactive for an extended period may be classified as dormant in accordance with BravoPlay's account management policy. Players will be notified before any dormancy charges are applied, where such charges are permitted under applicable rules. To reactivate a dormant account, please contact the support team.

12. Changes to This Policy

BravoPlay reserves the right to amend this Payment Policy at any time. Where changes are material, reasonable notice will be provided — for example, via a notification on bravo-casino.nl or by email to your registered address. Continued use of the payment facilities on bravo-casino.nl following notification of a change constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed of the current terms.

13. Contact Us

If you have any questions about this Payment Policy, or if you require assistance with a deposit, withdrawal, or verification matter, please contact the BravoPlay support team:

• Live chat: available on bravo-casino.nl (Dutch language support)
• Email: available via the contact page on bravo-casino.nl (Dutch language support)

Our team will endeavour to respond to all enquiries promptly and to resolve payment-related issues as efficiently as possible.